The cash upgrade feature for Award Flights bookings has been discontinued effective 01st March 2015.
Kiosk and Web Check-in:
This facility is available only on Jet Airways and cannot be availed on codeshare flights. Kiosk check-in is available when traveling with only hand baggage and between 24 hours and 45 minutes prior to flight departure.
JetPrivilege Platinum / Gold members and all First Class / Première Guests can web check-in 48 hours prior to flight departure, other members / guests can web check-in 24 hours prior to flight departure. Web check-in for Domestic departures within India closes 1 hour prior to departure and for International up to 2 hours prior to departure.
The benefit is available when travelling on Jet Airways at applicable airports with dedicated check-in counters. At all other airports, JetPrivilege Platinum, Gold and Silver members can check-in at our Première counters. JetPrivilege Silver members and eligible co-brand cardholders will enjoy dedicated check-in only for flights within India at metro stations, which includes Mumbai, Delhi, Chennai, Kolkata, Hyderabad and Bengaluru. Dedicated check-in at other Indian airports is not available. Eligible co-brand cards include:
- Jet Airways American Express Platinum Credit Card
- JetPrivilege HDFC Bank Diners Club Credit Card
- JetPrivilege HDFC Bank World Credit Card
- Jet Airways ICICI Bank Sapphiro Credit Card
- Jet Airways IndusInd Bank Odyssey Credit Card
Effective October 4, 2016, JetPrivilege Platinum, Gold and Silver tier members will also enjoy check-in at dedicated counters at applicable airports when travelling in Economy on Jet Airways marketed codeshare flights operated by Etihad Airways Partners and on flights operated and marketed by Etihad Airways Partners.
Baggage Allowance within Indian Subcontinent:
The above baggage allowance is not applicable for JetPrivilege Silver members and Co-brand Cardholders, when travelling on flights operated on ATR aircrafts. Eligible Co-brand Cards include Jet Airways IndusInd Bank Odyssey Credit Cardholders / JetPrivilege HDFC Bank World Credit Cardholders / Jet Airways ICICI Bank Sapphiro Credit Cardholders / Jet Airways American Express Platinum Credit Cardholders.
For our JetPrivilege Platinum / Gold / Silver members who are also JetPrivilege HDFC Bank World Credit Cardholders / Jet Airways ICICI Bank Sapphiro Credit Cardholders, only the higher of the two allowances will apply. For example: If a JetPrivilege Platinum member is also a JetPrivilege HDFC Bank World Credit Cardholder or a Jet Airways ICICI Bank Sapphiro Credit Cardholder, he / she will be entitled to only 20 kgs additional baggage allowance and not 30 kgs, when travelling in Première.
Effective 26th November 2016, JetPrivilege Platinum members will be entitled to excess baggage allowance when flying Economy Deal Fare Choices in the Indian Subcontinent.
Excess baggage allowance will not be applicable on Partner Airlines / codeshare / international flights.
Baggage Allowance on International Sectors:
The piece concept - baggage allowance is applicable for flights to / from Canada and to / from any destination & to / from India to Europe & UK and vice versa. Effective 17th Aug’16, any member booked to travel within the Indian Sub-continent network in the Deal Fare Choices in Economy will not be eligible for the complimentary excess check-in baggage benefit irrespective of the member’s tier (except JetPrivilege Platinum members who are entitled to excess baggage allowance effective 26th November 2016). However, eligible members booked to travel on the International network in the Deal Fare Choices in Economy will be eligible for the complimentary excess check-in baggage benefit as per the member’s tier entitlement.
The weight concept – baggage allowance is applicable on all other international sectors.
In cases where the journey involves a combination of Domestic & International sectors, excess baggage allowance will be as per the International entitlements.
Effective October 4, 2016, JetPrivilege members travelling on Jet Airways marketed codeshare flights operated by Etihad Airways Partners and on flights operated and marketed by Etihad Airways Partners from/to International Network will be entitled to complimentary excess baggage allowance.
Effective 01st February 2016, lounge access for Platinum members will be available for use by members only. Complimentary lounge access will not be available for Guests at any lounge at domestic and international airports.
Effective 17th August 2016, Lounge Access benefit is basis the Tier of the member travelling and the Fare Choices booked. Platinum and Gold Tier JetPrivilege members are eligible to enjoy the benefit when travelling on Jet Airways marketed & operated flights, Jet Airways marketed S2 operated flights, Jet Airways marketed Etihad Airways Partner operated flights and on Etihad Airways Partner marketed & operated flights. Lounge Access benefit is available to eligible members at applicable airports, for self only and cannot be extended to anyone else. Any member booked to travel on the Deal Fare Choices in Economy within the Indian sub-continent will not enjoy the Complimentary Lounge Access benefit, irrespective of the member’s Tier. Eligible members enjoy lounge access benefit across all Fare Choices when travelling on eligible flights on International network routes.
JetPrivilege Silver members enjoy Complimentary Lounge Access benefit for Self only in Abu Dhabi and only if the member’s travel originates or transits through Abu Dhabi. On all other International flights, Complimentary Lounge Access benefit is not available to Silver tier members. This is applicable across all Economy Fare Choices. Effective October 4, 2016 eligible members will be able to enjoy the benefit when travelling on Jet Airways marketed & operated flights, Jet Airways marketed S2 operated flights, Jet Airways marketed Etihad Airways Partner operated flights and on Etihad Airways Partner marketed & operated flights.
Please click here to view the complete details of the Lounge when travelling on Jet Airways marketed & operated flights and Jet Airways marketed S2 operated flights.
Please click here to view complete details of eligible lounges when travelling on flights operated by the respective Etihad Airways Partner carriers.
Cabin Upgrade Eligibility
: Effective 17th August 2016, the eligibility for cabin upgrades using JPMiles & vouchers are now dependent on your membership Tier status and 'Fare Choices'. This will be effective for bookings done on or after 17th August 2016. It will also be applicable in scenarios where a booking is done prior to 17th August 2016 but is confirmed after 17th August 2016. Moreover, eligibility for Cabin upgrade using JPMiles or Vouchers will depend on the tier of the traveller and not on the tier of the member.
The revised eligibility structure for cabin upgrade vouchers is applicable for any booking confirmed 17th August 2016 onwards, irrespective of the Terms and conditions printed on any voucher that the member may currently hold. Please Note: Usage of Upgrade Vouchers is prohibited while travelling on Award Tickets, which includes booking class X, D and R.
The benefit can be availed only when eligible member is booked on Y and M classes on Jet Airways flights and when booked on W and Y booking classes on Jet Airways flights operated under S2 code.
Guests can pre-reserve their favourite seat in Economy for a charge on select Jet Airways flights within the Indian Subcontinent and on International routes. For information on Seat Select facility, please click here
Effective 17th August 2016, the eligibility for Seat Select waiver is basis the Tier of the member travelling and the Fare Choices booked. JetPrivilege Platinum members enjoy a waiver on Seat Select fees across all Fare Choices in Economy. JetPrivilege Gold members enjoy a waiver on Seat Select fees when booked in Classic and Flex Fare Choices in Economy.
Cancellation Fees Waiver:
August 2016, Cancellation Fees Waived on Fares is based upon the Tier of the member and the Fare Choices selected.
Please note: The eligibility for this waiver is dependent upon the Tier of the member travelling on the booking to be changed. The applicable Jet Airways flights are determined by Jet Airways as per the current rules in effect.
The waiver includes cancellation charges levied on tickets issued against eligible Fare Choices towards:
- Revalidation of the ticket
- Refund of the ticket
- Reissue of the ticket
The waiver does not include No Show & Gate No Show Charges.
To avail of this benefit, JetPrivilege Platinum membership number must be updated in the PNR at the time of making the bookings on Jet Airways.
Anytime Change Fee Waiver:
Effective 17th August 2016, the eligibility to enjoy a waiver on Anytime Change fees is based upon the Tier of the member and the Fare Choices selected. The above waivers are allowed only for the eligible member's bookings and only for 1 change per booking. All subsequent changes will be as per the charges for the respective 'Fare Choices'. These revisions will be effective for any changes made on or after 17th August 2016, and are limited only to eligible Jet Airways flights.
You can claim JPMiles for flights taken on Jet Airways in the last 180 days from current date. With other airline partners, JPMiles can be claimed for flights taken in the last 180 days from current date and not preceding the date of enrolment.
Bonus JPMiles on Jet Airways e-booking services
: Applicable for booking tickets on jetairways.com, mobile app and our contact centre.
Priority Bag Tagging:
This benefit will be available only on flights where the point of origin is operated by Jet Airways. This benefit will not be available in case of Interline travel / Codeshare partners, expect where explicitly stated.
Priority Bag Tagging is not available for JetPrivilege members on flights marketed and/or operated by airberlin.
Please note: JetPrivilege members must carry their JetPrivilege membership card during travel on Jet Airways and Etihad Airways Partner flights to be able to avail of the entitled benefits.