Terms & ConditionsTerms and conditionsTerms and conditions

As a JET PRIVILEGE Member/PAYBACK Member, you can convert your PAYBACK Points to Partner JPMiles and get closer to your flight tickets on flights.jetprivilege.com or redeem for Hotel stays, Fuel & 2,500+ merchandise options at JetPrivilege Reward Store

  • PAYBACK Member, who have JetPrivilege Membership (herein after referred to as Member) can request for conversion of PAYBACK Points into JPMiles.
  • It is compulsory for the member to quote his / her JetPrivilege number at the time of making the conversion request. Failing to do so, the conversion request will not be entertained.
  • The request for conversion of PAYBACK Points into JPMiles must be made by the Member directly with PAYBACK or on the JetPrivilege Website by entering his/ her 16 Digit PAYBACK Card Number or 10 Digit Registered Mobile Number with PAYBACK and authenticating the same with his PAYBACK Four (4) digit PIN.
  • Credit of JPMiles will reflect in the Member’s JetPrivilege account real-time from the time of completion of the conversion process, unless the Member has communicated / provided incorrect detail(s). In such cases PAYBACK and JET PRIVILEGE shall not be held accountable for the incorrect information provided by the Member.
  • JPMiles will be credited into the JetPrivilege membership account given by Member at the time of conversion. Any change in the same will not be entertained.
  • PAYBACK Points cannot be cancelled or varied once a request for conversion has been placed with PAYBACK on PAYBACK Website or on Jet Privilege Website for redemption.
  • The PAYBACK Points so redeemed would be automatically subtracted from the accumulated PAYBACK Points in the PAYBACK membership account and will reflect in the PAYBACK Point Statement.
  • The PAYBACK Member is hereby reminded to keep the PAYBACK Membership Account details and PIN safe and secure and not share the same with any other person. In case of any theft of PAYBACK membership account details, PIN or any other authentication code, or misuse of PAYBACK Membership account, Jet Privilege and PAYBACK will not be liable.
  • PAYBACK Points once exchanged for JPMiles cannot be transferred back, Redemptions cannot be cancelled or varied once authorized.
  • The Members herby consent to provide their personal data such as JetPrivilege membership Number, PAYBACK Membership Account details and PIN to Jet Privilege and PAYBACK. The Members herby consents to the collection, usage, storage, transfer of such data for authentication, verification of the Members’ accounts and conversion of PAYBACK Points into JPMiles.
  • All of PAYBACK terms & conditions will apply for any redemption to be placed with PAYBACK.
  • Redemption of JPMiles earned on account of this arrangement will be subject to JetPrivilege Programme redemption rules which may be amended from time to time.
  • JetPrivilege and PAYBACK reserve the right to modify, discontinue or terminate this arrangement, at any point without prior notice and shall not be liable to any Member for any such modification, discontinuation or termination. JetPrivilege and PAYBACK will in no event be liable for any damages direct, indirect, special, incidental, or consequential arising out of this programme.
  • These Terms & Conditions shall be governed by and construed in accordance with Indian Law. Further, it is irrevocably and unconditionally agreed that the Courts of Gurgaon shall have exclusive jurisdiction to entertain any proceedings in relation to any disputes in any way relating to or concerning this alliance.
  • The above Terms & Conditions should be read in conjunction with PAYBACK Terms & Conditions.
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Payback allows its customers to earn Points across various shopping categories on their PAYBACK card. The portfolio includes hundreds of business partners featuring well-known brands and companies in banking, aviation, travel, entertainment, etc. throughout India.